Customer care

Shipping & returns

Shipping

Every order is carefully packed and dispatched within two working days. Shipping is free on orders over £50; for smaller orders, the delivery cost is shown at checkout before you pay.

Once your parcel is on its way, we’ll send you a confirmation so you know when to expect it.

Returns

Changed your mind? You can return unopened, unused products within 30 days of delivery for a full refund. For hygiene reasons we can’t accept opened skincare unless it arrived damaged or faulty.

To start a return, send us a message through our Contact page with your order number and we’ll guide you through the next steps.